Duties of Public Officials

     In the performance of their duties, all public officials and employees are under obligation to:

1. Act Promptly on Letters and Requests. All public officials and employees shall, within 15 working days from receipt thereof, respond to letters, telegrams or other means of communications sent by the public. The reply must contain he action taken on the request.
2. Submit Annual Performance Reports. All heads or other responsible officers of offices and agencies of the government and of government-owned or controlled corporations shall, within 45 working days from the end of the year, render a performance report of the agency or office or corporation concerned. Such report shall be open and available to the public within regular office hours.
3. Process Documents and Papers Expeditiously. All official papers and documents must be processed and completed within a reasonable time from the preparation thereof and must contain, as far as practicable, no more than three signatories. In the absence of duly authorized signatories, the official nest-in-rank or officer-in-charge shall sign for and in their behalf.
4. Act Immediately on the Public's Personal Transactions. All public officials and employees must attend to anyone who wants to avail himself of the services of their offices and mus, at all times, act promptly and expeditiously.
5. Make Documents Accessible to the Public. All public documents must be made accessible to and readily available for inspection by the public within reasonable working hours.